Track your order
Sign in to your account and open Orders. Open a shipped order to see the status timeline and tracking once a tracking number is added. You can also use the tracking link in your shipping email or SMS.
Cancel an order (not yet delivered)
If your order has not shipped yet, request a cancellation from your account Orders page, or message us on WhatsApp or email (links below include space for your order number).
Every cancellation request is reviewed by us — it is not automatic.
If the parcel is already in transit and we approve a cancellation, we ask the courier to return the shipment to us (RTO / courier return request). We cannot promise an automatic intercept or that the parcel will never be delivered — outcome depends on the courier.
Refunds for undelivered / cancelled orders: After we approve a cancellation or refund for an order that was not delivered, you do not need to wait for the parcel to come back to us for that refund to be processed. We refund only amounts you actually paid. There is no refund for unpaid COD (nothing was collected).
Returns (after delivery)
Once the order is delivered, if you want a return and refund, request a return within 3 days of delivery from your account order page. Every return request must be approved by us before pickup. Requests are never auto-approved.
Items must be unused, in the same condition as received, and in original packaging.
For delivered orders, a refund is given only after the item has been returned to us and we have inspected it.
Refunds
- Undelivered / approved cancellation: refund of amounts actually paid — no need to wait for the parcel to return to us.
- Delivered returns: refund only after the goods arrive back and we verify them.
- Unpaid COD: no refund, because no payment was collected.
- If a prepaid refund is approved after a return inspection, credit goes to your original payment method. You will receive the credit within 7 working days, depending on your bank or card issuer.
Contact (include your order number)
When you message us, add your order number (for example CA22291493AR1144) so we can help faster.
- WhatsApp: +91 83001 11404 (opens with a message ready — type your order number at the end)
- Email: hello@chiefangler.com (opens with subject and body ready — type your order number)
- Account: Sign in
- Wishlist in account: open the Wishlist tab after you sign in